Outsource IT and Our Partnership Network

At Outsource IT, we pride ourselves on being a unique IT support organization. Our partnerships and connections, such as our Microsoft Managed Partner designation, give us exclusive access to equipment, solutions, and technology to help your business systems run smoothly.

One of our most important networks that gives us the edge above is our Elite Partner Community. This community, developed by the professionals at Outsource IT, provides our national coverage capabilities.

Outsource IT can provide Professional and Managed services in Canada coast to coast utilizing both our main team at our head office and our partners in the community. We can offer remote support and solutions from our central team in Ontario, as well as physical services when required through our extensive Elite Partner Community across Canada. Ours and our satellite partner offices are illustrated on the map below.

No matter the solution you require, Outsource IT can deliver with a reliable network of partners!

The Elite Partner Network

As of 2017, Outsource IT has over 110 cities across Canada that we dispatch service from, coast to coast. This enables us to supplement our remote service provided by our internal team in Ontario with physical service anywhere in Canada.

Our constantly growing partnership network gives us an edge, but our models and values put us a step above other IT support companies:

• There is only one rate – not variable rates per location. This allows businesses with locations or staff across the country or in different regions to cost plan consistently and effectively.
• For locations where existing support isn’t yet established, Outsource IT will identify, onboard, and maintain a local service partner at no additional charge to you.
• We work either on-demand, with a pay-per-use model, or as part of an ongoing services agreement.
• Outsource IT handles the management and coordination of the partner network; this allows you to save time getting to your desired outcome by reducing the complexity of remote servicing.

Whatever your business’ needs, we can find a solution.

For corporations or businesses with locations in multiple cities, it also simplifies your operations. You deal with only one company – one bill, one contact number, one manager – no matter what cities your businesses are spread across. Each business has a dedicated manager to ensure that you are receiving complete solutions in a timely and effective way.

This network allows us to swell our team based on work load, enabling us to handle any size project. We are always growing our network and team as we gain more and more national accounts. At Outsource IT, we aim to have the largest and most extensive partnership network in the country, while maintaining our cost benefits, customer service levels, and high quality support solutions.

Quality Assurance

Once an organization joins the Outsource IT Elite Partner Network, we ensure that the quality of their service is maintained. Partners are required to meet our high expectations on every service call. We perform detailed Quality Assurance after every service call to ensure the client is satisfied and a solution had been found. We also meet and converse with our partners in the network on a regular basis to maintain contact and ensure they are upholding Outsource IT’s commitment to quality.

Contact Outsource IT for a Complete IT Solution Across Canada

Outsource IT works with global companies to help them support their customers. We have the trust of large corporations like VIA Rail and others who utilize our valued partner network on a regular basis and enjoy the exceptional service.

If you need an IT support solution that spans across Canada, both remote and physical service, contact Outsource IT. We can provide more information about how our Elite Partnership Network can benefit you and your business. Contact us today!